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Manage groups

This guide explains how to add users to a group, view a group’s members, clone a group, and control its notifications. For how groups relate to roles, see Understanding roles and groups.

Prerequisites

Before you begin, ensure you have:

  • Admin access to the Groups section of Administration.

  • The group you need already set up.

Add a user to a group

  1. Navigate to Administration > Groups.

  2. Open the group by selecting its name.

  3. Select Add User.

  4. Search for and select the user.

  5. Select Save.

You add users to a group one group at a time. To add a user to several groups, repeat these steps in each group; there is no way to add a user to multiple groups in a single action.

View a group’s members

  1. Navigate to Administration > Groups.

  2. Open the group by selecting its name.

The group’s members are listed on the group page.

Clone a group

Cloning creates a new group with the same configuration as an existing one, which is useful when you need a similar group without setting it up from scratch.

  1. Navigate to Administration > Groups.

  2. Open the group you want to copy.

  3. Select Clone.

Control group notifications

Members of a group can be notified at stages of a project or workflow, for example when a brief is ready for review. For these notifications to be sent, the relevant notification service must be enabled in the group’s settings.

  1. Navigate to Administration > Groups.

  2. Open the group.

  3. Edit the group’s notification settings to enable or disable notifications.

Turn notifications off while testing a workflow to avoid sending unwanted emails, then enable them before going live.

Changes that need a configuration request

You can add users to groups and clone groups yourself. Changing a group’s underlying services, or creating a new group with specific service requirements, needs configuration knowledge and is handled as a separate configuration request rather than in day-to-day administration.